Ostrum Tech Limited (“We”) provide Purple Door app (“Service”) for air travellers to provide them with special assistance information and support them with special assistance bookings related to airports. Our Service is enabled at a limited number of airports. Our service is provided on an as is basis.
This page is used to inform the visitors regarding the policies with the collection, use, and disclosure of any information which is personal in nature as per law (“Personal Information”) related to our Service.
Information Collection and Use
The app does use third-party services that may collect information used to identify you.
* Google Play Services: https://www.google.com/policies/privacy/
We want to inform you that whenever you use our Service, in case of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We may employ third-party technology companies and individuals due to the following reasons:
* To facilitate our Service;
* To provide the Service on our behalf;
* To perform Service-related activities; or
* To assist us in analysing how our Service is used.
We may also share your data with third-party travel providers such as airlines, airports and special assistance providers for the following reasons:
* To confirm the booking and provide the special assistance at the airport;
* To communicate with you. or
* To accept your feedback.
We want to inform you that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
This policy is effective as of 06-May-2022